Website Return & Refund Policy
Thank you for shopping at EverythingButTheTurkey.com! We aim to provide the highest quality products and excellent customer service. Please review our policies below:
Returns
- No Returns: Due to the perishable nature of our products, we do not accept returns under any circumstances.
Refunds & Exchanges
- Request Deadline: Refunds or exchanges must be requested before the sale cutoff date and time:
Monday before Thanksgiving at 12:00 PM CST. - Eligible Situations for Refunds or Exchanges:
- Incorrect order received (e.g., wrong item or quantity).
- Damaged product upon pickup or delivery (proof required).
- How to Request:
- Contact us via email or phone listed below or on the website with your order details.
- Include a photo if reporting damage or an issue with the product.
Order Cancellations
- Orders can be canceled for a full refund if requested before the cutoff date and time (Monday before Thanksgiving at 12:00 PM CST).
- After this deadline, no cancellations, refunds, or exchanges will be processed.
Other Standard Policies
- Order Accuracy: Please double-check your order details before finalizing.
- Pickup/Delivery Policy: Orders not picked up during the designated times will be considered fulfilled, and no refunds or exchanges will be issued.
- All Sales Final After Cutoff Date: Once the cutoff date passes, all sales are final, and no modifications can be made.
We appreciate your understanding and cooperation. If you have any questions, feel free to contact us at
Chef Steve Venne
Broadmoor Bistro
[email protected]
913.993.9752